Halo Service Desk Guides
Documentation to assist with the setup and configuration of the Halo Service Desk platform
Guides > On Premise Upgrade - NHserver
On Premise Upgrade - NHserver
Versions
There are two versions of NHserver you can choose from:
Stable : https://s3.haloservicedesk.com/NHServer.zip
Beta : https://s3.haloservicedesk.com/NHServerBeta.zip
Stable being tried an tested, Beta having new features but potentially could be less stable
Upgrade Steps
- Go into the task scheduler, and end the task called ‘NHserver’ or what you have named it
- Copy the NHserver version you have downloaded and paste it into the win folder within your halo files
- Rename the old NHserver.exe to NHServer-Old.exe, we keep this around just in case it is needed for any reason
- Rename the new NHserver (NHserver13.58.2.2.exe in the above case) to NHserver.exe
- Manually run the NHserver and allow it to do the upgrade.
- Restart the task called ‘NHserver’ or what you have named it
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