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Documentation to assist with the setup and configuration of the Halo Service Desk platform

Guides > Atera RMM Integration

Atera RMM Integration


Atera RMM Configuration

This integration requires some Atera RMM configuration before the integration configuration can be completed in the Halo Application.


API Key

To communicate with Atera RMM via its API, an API Key must be generated in Atera RMM. To do this, go to Admin > API. You can generateand copy your API Key from here.


Halo Configuration

The following configuration must be carried out in Halo in order to facilitate the integration.


General Configuration 

You will now need to enter your Application URL and the API Key into HaloPSA on the Atera RMM integration screen.

The Applicaiton URL is the URL that you go to when logging into Atera and is usually https://app.atera.com/.



Once you have entered these details you can Import the Clients and Assets/Devices from Atera. When importing devices you can sync different Device Types by selecting them in the multi select option. 

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