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Halo Service Desk

Halo Service Desk

L’Alternativa a Hornbill

Vediamo come Halo Service Desk si distingue da Hornbill

Prima di decidere quale software Service Desk utilizzare, é importante assicurarsi di aver scelto la soluzione piú adatta alle esigenze della propria azienda. Hornbill si dimostra una scelta interessante a confronto con un software che offre flessibilitá e facilitá d’uso necessari per l’azienda e gli utenti ad essa correlati. Vediamo ora come Halo Service Desk rappresenta un’alternativa a Hornbill.

Halo Service Desk vs Hornbill Supportworks – Cosa afferma Gartner Peer Insights?

Aggiornato ad Agosto 2019

Product Capabilities
Incident and Problem Management
9.4
8.8
Change, Configuration and Release
9.4
8.2
Self-Service/Request Fulfillment
9.4
8.6
IT Knowledge Management
9.0
7.6
Reporting and SLA Management
9.0
7.2
Process and Workflow Design
9.6
8.0
Data Source/ITOM Tool Integration
9.0
8.4

Ora dimostriamo come Halo Service Desk puó valorizzare la qualitá dei vostri servizi.

Prova Halo
Richiedi Demo
Customer Experience
Evaluation & Contracting
9.6
7.4
Pricing Flexibility
9.6
8.0
Integration & Deployment
9.2
8.0
Ease of Deployment
9.0
7.6
Service & Support
9.4
7.6
Timeliness of Vendor Response
9.6
8.2
Quality of Technical Support
9.0
7.6

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Key Features

  • Incident Management
  • Problem Management
  • Change Management
  • Configuration Management
  • ITIL Service Catalogue
  • Knowledge Management

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