The Freshservice Alternative
With Halo Service Desk, experience an all-inclusive Service Desk platform that is cost effective and offers great customer service.
Service Desk Software trusted by Global 500 companies
When selecting a Service Desk tool, many organisations overextend. Why pay up to 3x more for a solution that offers the same functionality as Halo Service Desk? Halo Service Desk is a cost effective service desk solution designed for enterprises, and trusted by the likes of the FTSE 100 and Global 500 companies.
With Halo Service Desk’s modern and intuitive interface as well as its customer centric approach, increase the satisfaction of your service desk professionals. With offices around the globe and 24/7 support available, experience service desk software aligned to your specific needs.
Follow in the footsteps of over 100,000 people from 50+ countries, including Siemens, Sony Music and the NHS, and implement Halo Service Desk as your service desk solution.
Halo Service Desk vs FreshService – What does Gartner Peer Insights say?
Accurate as of August 2019
|Incident and Problem Management||9.4||9.2|
|Change, Configuration and Release||9.4||8.6|
|IT Knowledge Management||9.0||8.8|
|Reporting and SLA Management||9.0||8.6|
|Process and Workflow Design||9.6||8.6|
|Data Source/ITOM Tool Integration||9.0||8.4|
|Evaluation & Contracting||9.6||9.0|
|Integration & Deployment||9.2||9.2|
|Ease of Deployment||9.0||9.2|
|Service & Support||9.4||9.2|
|Timeliness of Vendor Response||9.6||9.0|
|Quality of Technical Support||9.0||9.0|
Are you looking for a FreshService alternative?
See what our customers say.
“I can not recommend this product highly enough – so much so that I have now implemented this in two different organisations.”
Let us prove to you how Halo Service Desk will enhance your service delivery.
You’re in good company
100,000+ people, from 40+ countries, trust Halo Service Desk to deliver their IT Service Desk:
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