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Halo Service Desk vs. Ivanti

The Ivanti Alternative

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We understand choosing a Service Desk solution is a difficult task, there’s so many to choose from and so much information out there. Therefore, we have used independent comparison sites to give you unbiased ratings and feature comparisons of different Service Desk products on offer.

With Halo Service Desk, you can be sure to transform your processes into modern, intuitive workflows to help your teams deliver excellent service to customers. Valuable data and analytics will become visible to keep your customers at the centre of every conversation with a single, all-inclusive, unlimited Service Desk solution.

Halo Service Desk vs Ivanti- What does Gartner Peer Insights say?

Accurate as of August 2019

Product Capabilities
Incident and Problem Management
9.4
9.0
Change, Configuration and Release
9.4
8.2
Self-Service/Request Fulfillment
9.4
8.2
IT Knowledge Management
9.0
8.0
Reporting and SLA Management
9.0
7.0
Process and Workflow Design
9.6
8.0
Data Source/ITOM Tool Integration
9.0
7.6
Customer Experience
Evaluation & Contracting
9.6
8.2
Pricing Flexibility
9.6
8.2
Integration & Deployment
9.2
7.8
Ease of Deployment
9.0
7.8
Service & Support
9.4
8.2
Timeliness of Vendor Response
9.6
8.4
Quality of Technical Support
9.0
8.0

Are you looking for a Ivanti alternative?

See what our customers say.

“I can not recommend this product highly enough – so much so that I have now implemented this in two different organisations.”

Mark Render – Head of Digital Systems

ACH Group - ConnectWise Managed alternative quote
Screenshot of Halo Service Desk, a Ivanti alternative.

Halo Service Desk independent review scores - Ivanti Alternative

Let us prove to you how Halo Service Desk will enhance your service delivery.

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You’re in good company

100,000+ people, from 40+ countries, trust Halo Service Desk to deliver their IT Service Desk:

Halo Service Desk  customers - Ivanti Alternative
Halo Service Desk  customers - Ivanti Alternative
Halo Service Desk  customers - Ivanti Alternative
Halo Service Desk  customers - Ivanti Alternative
Halo Service Desk  customers - Ivanti Alternative
HaloPSA customers - Ivanti Alternative
Halo Service Desk  customers - Ivanti Alternative
HaloPSA customers - ConnectWise Managed Alternative
HaloPSA customers
HaloPSA customers
HaloPSA customers
HaloPSA customers - ConnectWise Managed Alternative
HaloPSA customers
HaloPSA customers
HaloPSA customers
HaloPSA customers - ConnectWise Managed Alternative
HaloPSA customers

Try Halo Service Desk free for 30 days.

Immediate Access. No Credit Card Required.

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Halo Service Desk

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Key Features

  • Incident Management
  • Problem Management
  • Change Management
  • Configuration Management
  • ITIL Service Catalogue
  • Knowledge Management

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