Integrations
Centralise your systems into a single application by taking advantage of our Halo Service Desk integrations.
Microsoft Integrations
ADFS
Remove friction from security with ADFS and allow access to the portal with Single Sign On in Halo Service Desk.
Orchestrator
Integrate Systems Center Orchestrator with Service Desk software and automate your service desk processes.
Microsoft Dynamics CRM
Integrate Microsoft Dynamics CRM with Halo Service Desk and synchronise the latest information from your data-rich CRM system.
Powershell
Integrate PowerShell with Halo Service Desk and run scripts based on system events.
Outlook
Integrate Outlook in order to automatically convert emails into action items allowing you to track and manage inside Halo Service Desk.
Active Directory
Integrate Active Directory with Halo Service Desk to seamlessly synchronise users and agents.
Azure Automation
Automate your requests using Azure Automation within Halo Service Desk for services including mailbox creation, access granting and new users.
SCCM
Integrate System Center Configuration Manager with Service Desk software to centralise your alerts under one system.
Office 365
Office 365 Integration enables Halo Service Desk to work alongside office 365 and synchronise the two platforms.
Skype for Business
Integrate Skype for Busness in order to send notifications to a channel of your choice.
Azure DevOps
Integrate Azure DevOps with Halo Service Desk to increase collaboration between IT and product teams.
Exchange
Integrate Microsoft Exchange with Halo Service Desk to synchronise the two platforms.
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Remote Support
TeamViewer
Integrate TeamViewer with Halo Service Desk to connect remotely to assets and sites.
LogMeIn Rescue
Use LogMeIn to connect remotely to Halo Service Desk’s sites and assets.
Anydesk
Integrate AnyDesk with Halo Service Desk to achieve a faster and more efficient support system.
BeyondTrust
Integrate BeyondTrust with Halo Service Desk to connect remotely to assets and sites.
SimpleHelp
Integrate SimpleHelp with Halo Service Desk to remote control assets.
Communications
Slack
Share information, updates and files in Slack channels from directly inside Halo Service Desk.
Cisco
Tie Cisco into your incoming call experience within Halo Service Desk to automate ticket logging.
RingCentral
Integrate RingCentral into Halo Service Desk to automate incoming calls to log tickets easily.
Manage Twitter posts via Halo Service Desk to connect with customers from one sharable space.
Integrate Facebook with Service Desk software to centralise your communication channels into a single solution.
3CX
Tie 3CX together with Halo Service Desk to handle incoming calls to automate the ticketing logging process.
GoIntegrator
Integrate Go Integrator with Halo Service Desk to provide significant productivity gains to your organisation.
Asset Management
Lansweeper
Automate asset scanning by integrating Lansweeper with Halo Service Desk to create an up-to-date asset registry.
Kaseya
Integrate Kaseya with Halo Service Desk software to synchronise assets and manage alerts.
Connectwise Automate
Integrate Connectwise Automate with Service Desk software to monitor your assets from within Halo Service Desk.
Solarwinds MSP
Integrate Solarwinds MSP with Service Desk software to allow your ticketing platforms to work side by side.
Continuum
Integrate Continuum with Service Desk software to work side by side with a continuous sync of tickets, actions and much more.
N-able N-Central
Integrate N-Able N-Central with Halo Service Desk to synchronise your data and manage alerts in Halo Service Desk.
Accounts
Xero
Integrate Xero with Halo Service Desk to streamline your billing and customer management for productions.
Sage
Syncronise your Sage and Halo Service Desk to connect your billing workflow.
Quickbooks
Connect Quickbooks and Halo Service Desk to move billable work to invoice stage with ease.
Varibill
Link Varibill and Halo Service Desk to move billable work to invoice stage with ease.
KashFlow
Tie together your Kashflow and Halo Service Desk accounts to move billable invoices with ease.
CRM and Project Management
Jira
Turn Jira issues into manageable tasks using a two-way sync with Halo Service Desk, so teams across the company can stay aligned.
Act
Integrate Act with Service Desk software to synchronise CRM and customer information.
Salesforce
Track leads and manage your entire sales pipeline between Salesforce and Halo Service Desk with ease.
Splunk
Integrate Splunk with Halo Service Desk to leverage real-time searches and incidents.
