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Halo Service Desk

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Integrations

Centralise your systems into a single application by taking advantage of our Halo Service Desk integrations.

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Microsoft Integrations

ADFS

Remove friction from security with ADFS and allow access to the portal with Single Sign On in Halo Service Desk.

Orchestrator

Integrate Systems Center Orchestrator with Service Desk software and automate your service desk processes.

Microsoft Dynamics CRM

Integrate Microsoft Dynamics CRM with Halo Service Desk and synchronise the latest information from your data-rich CRM system.

Powershell

Integrate PowerShell with Halo Service Desk and run scripts based on system events.

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Outlook

Integrate Outlook in order to automatically convert emails into action items allowing you to track and manage inside Halo Service Desk.

Active Directory

Integrate Active Directory with Halo Service Desk to seamlessly synchronise users and agents.

Azure Automation

Automate your requests using Azure Automation within Halo Service Desk for services including mailbox creation, access granting and new users.

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SCCM

Integrate System Center Configuration Manager with Service Desk software to centralise your alerts under one system.

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Office 365

Office 365 Integration enables Halo Service Desk to work alongside office 365 and synchronise the two platforms.

Skype for Business

Integrate Skype for Busness in order to send notifications to a channel of your choice.

Azure DevOps

Integrate Azure DevOps with Halo Service Desk to increase collaboration between IT and product teams.

Exchange

Integrate Microsoft Exchange with Halo Service Desk to synchronise the two platforms.

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Remote Support

TeamViewer

Integrate TeamViewer with Halo Service Desk to connect remotely to assets and sites.

LogMeIn Rescue

Use LogMeIn to connect remotely to Halo Service Desk’s sites and assets.

Anydesk

Integrate AnyDesk with Halo Service Desk to achieve a faster and more efficient support system.

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BeyondTrust

Integrate BeyondTrust with Halo Service Desk to connect remotely to assets and sites.

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SimpleHelp

Integrate SimpleHelp with Halo Service Desk to remote control assets.

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Communications

Slack

Share information, updates and files in Slack channels from directly inside Halo Service Desk.

Cisco

Tie Cisco into your incoming call experience within Halo Service Desk to automate ticket logging.

RingCentral

Integrate RingCentral into Halo Service Desk to automate incoming calls to log tickets easily.

Twitter

Manage Twitter posts via Halo Service Desk to connect with customers from one sharable space.

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Facebook

Integrate Facebook with Service Desk software to centralise your communication channels into a single solution.

3CX

Tie 3CX together with Halo Service Desk to handle incoming calls to automate the ticketing logging process.

GoIntegrator

Integrate Go Integrator with Halo Service Desk to provide significant productivity gains to your organisation.

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Asset Management

Lansweeper

Automate asset scanning by integrating Lansweeper with Halo Service Desk to create an up-to-date asset registry.

Kaseya

Integrate Kaseya with Halo Service Desk software to synchronise assets and manage alerts.

Connectwise Automate

Integrate Connectwise Automate with Service Desk software to monitor your assets from within Halo Service Desk.

Solarwinds MSP

Integrate Solarwinds MSP with Service Desk software to allow your ticketing platforms to work side by side.

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Continuum

Integrate Continuum with Service Desk software to work side by side with a continuous sync of tickets, actions and much more.

N-able N-Central

Integrate N-Able N-Central with Halo Service Desk to synchronise your data and manage alerts in Halo Service Desk.

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Accounts

Xero

Integrate Xero with Halo Service Desk to streamline your billing and customer management for productions.

Sage

Syncronise your Sage and Halo Service Desk to connect your billing workflow.

Quickbooks

Connect Quickbooks and Halo Service Desk to move billable work to invoice stage with ease.

Varibill

Link Varibill and Halo Service Desk to move billable work to invoice stage with ease.

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KashFlow

Tie together your Kashflow and Halo Service Desk accounts to move billable invoices with ease.

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CRM and Project Management

Jira

Turn Jira issues into manageable tasks using a two-way sync with Halo Service Desk, so teams across the company can stay aligned.

Act

Integrate Act with Service Desk software to synchronise CRM and customer information.

Salesforce

Track leads and manage your entire sales pipeline between Salesforce and Halo Service Desk with ease.

Splunk

Integrate Splunk with Halo Service Desk to leverage real-time searches and incidents.

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