Halo Service Desk Active Directory Federation Services Integration
Integrate Active Directory Federation Services to enable SSO for your end users to authenticate into Halo Service Desk using Microsoft AD credentials
Integrate ADFS with Service Desk Software
Active Directory Federation Services (ADFS) is a single-sign-on (SSO) solution by Microsoft. ADFS gives users authenticated access to applications that aren’t capable of using Integrated Windows Authentication though Active Directory.
It’s aim is to provide flexibility so organisations have the ability to manage employee accounts with ease. This means employees only need to remember a single set of credentials in order to access multiple applications.
Overview
Halo Service Desk’s integration with ADFS provides a SSO solution for your end users. This enables you to authenticate into HaloITSM using their Microsoft AD credentials. With this integration, you will also be able to create new users from the details received from the ADFS Server.
How the ADFS with Service Desk software integration is beneficial for you
- Easy access to applications that are not owned or managed by their AD organization.
- Simplify the login process for Halo Service Desk for your end users
- Register new users with their AD account details
- Flexibility to manage employee accounts with ease
Alongside ADFS, Halo Service Desk also integrates with Azure Active Directory and Azure DevOps. To find out about our other integrations available, visit our integration page.
