Halo Service Desk Jira Integration
Integrate Jira with Service Desk software to plan and track projects.
Halo Service Desk integrates with your Jira software, helping you to manage, track and plan projects with ease.
Not only can Halo Service Desk send projects straight through to your Jira platform, it can also sync any actions taken on projects within Jira back to your project tickets in Halo Service Desk. This seamless and comprehensive integration therefore allows for total communication and collaboration on important projects vital to business success.
- Track Jira projects in Halo Service Desk
- Create mappings of Halo Service Desk ticket types and Jira Issue Types
- Sync actions from Jira to Halo Service Desk
- Record Jira ID’s in Halo Service Desk
Halo Service Desk simply needs to know your Jira login details, default Issue Types and field mappings to sync your Halo Service Desk project tickets through to Jira. Click on the Import/Sync button, and Halo Service Desk will pull through all your Jira actions onto your Halo Service Desk project tickets. Once the integration is done, you can look after and monitor all of your tickets from within Halo Service Desk. This creates a smooth system of communication between the two platforms.
Setting up your integration with Jira couldn’t be more straightforward. We have even created easy to follow instructions on carrying this out and our support team are ready to help should you need it.
To find out about our other integrations available, visit our integration page.