Halo Service Desk Connectwise Automate Integration
Integrate Connectwise Automate with Service Desk software to monitor your assets from within Halo Service Desk.
Halo Service Desk has a powerful asset management studio which can visualise dependencies between assets and store a goldmine of asset data. It is even possible to log incidents and problems against assets and identify systematic failings before they cause major incidents.
You can integrate Connectwise Automate with Service Desk software to allow assets and sites to be imported straight into the Halo Service Desk platform.
- Import clients and sites from Connectwise Automate into Halo Service Desk.
- Import Connectwise Automate assets to Halo Service Desk sites.
- Map all your Connectwise Automate device data onto your Halo Service Desk asset management platform.
- Record all changes made to assets and the alerts you receive from Connectwise Automate.
- Receive notifications in the form of tickets from Connectwise Automate.
- Filter which notifications and tickets you receive from Connectwise Automate.
- Link your tickets concerning device issues to assets in Halo Service Desk.
- Keep a full record of asset history in one centralised place in Halo Service Desk.