Clients who have used Microsoft Dynamics CRM system on a long-term basis will more than likely have a goldmine of user information in their Microsoft Dynamics database. At Halo, we have listened carefully to our customers and have understood that this data is an invaluable resource for them. Therefore, you can now Integrate Microsoft Dynamics CRM with Service Desk software to create a customizable integration facilitating it’s use alongside the Halo platform.

Though Halo has it’s own powerful CRM database ready for you to use, our Microsoft Dynamics CRM integration allows you to smoothly continue to use your Dynamics database within Halo should you wish to do so. Alternatively, you can use the integration to migrate your data straight across to Halo!

The Dynamics integration works by mapping display tabs from Microsoft Dynamics CRM onto tabs within the Halo program. This integration also comes fully equipped with an auto-data synchronisation, saving you time and effort.