Halo Service Desk SCCM Integration
Integrate SCCM with Service Desk software to synchronise configuration items and maintain your CMDB
Halo Service Desk integrates with Microsoft’s SCCM, helping you to manage assets and the services for your customers quickly, and easily.
Rather than provide you with a mediocre tool built into our package, we allow you to integrate with your preferred choice of RMM tool. Continuous feedback from customers is that SCCM is one of the best on the market, so we have built a special API link with their software.
The software is extremely powerful, so it’s a perfect match with Halo Service Desk. Once you have followed the easy-to-read guides from Halo Service Desk to connect to SCCM, the two will work in harmony to bring you the very best information, and take control.
- Connect to SCCM and bring this master list into the Halo ITSM database, with an ongoing feed from one to the other.
- Click to view the Asset record in SCCM from Halo ITSM, with all the rich data you need to support the devices.
- Take control of the asset with a connectivity button in Halo Service Desk that links to the asset directly, using credentials you specify.
- Allow the two to handle all the administration, so you can get on with the task in hand, and record your findings quickly.
All that Halo Service Desk needs to know is the location of SCCM server, and it handles the rest for you. Click on the Import/Sync button, and let Halo Service Desk take care of the rest.
To find out about our other integrations available, visit our integration page.