Service Desk bvoip Integration
Integrate bvoip to synchronise data between your phone system and Halo Service Desk
Solution Overview
Integrate bvoip with Halo Service Desk to automate ticket logging. With this integration whenever a call is answered, the Halo call screen will pop open allowing you to quickly match a caller to a user and view existing tickets, project and opportunities. The data logged into the system includes all inbound and outbound calls, as well as who specifically answered the call on behalf of your organisation.
Rather than provide you with a mediocre tool built into our package, we allow you to integrate with your preferred choice of tool. Continuous feedback from customers is that bvoip is one of the best on the market, so they have built an integration point between the systems.
To learn more about bvoip, visit their website.
To find out about our other integrations available, visit our integration page.
