Halo Service Desk Guides
Documentation to assist with the setup and configuration of the Halo Service Desk platform
Guides > Attachments Tab Table View on Tickets
Attachments Tab Table View on Tickets
Released in Version: 2.97.1
You can set the attachments tab on a ticket to show as a table (this is a global setting):
Configuration > Tickets > General Settings > Advanced:
Having this setting enabled will mean you can do actions on multiple attachments at the same time, such as deleting selected attachments.
Double clicking a row will download the attachment:
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