The new Halo Service Desk app for Android devices is now available on the Google Play Store for you and your team to use completely free of charge. You can even test all of its features during your trial period.

Whilst on the move, you will be able to add new requests, update existing ones, contact your end-users, look up all of the details on your customer, site, end-users, assets, items and stock, receive notifications and more, all within the new Halo mobile application. For further features, the Halo mobile app will direct you towards the web application.

Features:

• Access tickets assigned to you
• Action tickets based on your workflows
• Access your teams
• Access your teams tickets
• Receive notifications
• List customers
• Searching Halo
• Links to the web application for other features.

In order to use the Halo mobile application, make sure to enable Halo mobile app access in Configuration > Advanced Settings via your Halo Service Desk instance.