Simple, transparent pricing.
No tiered-plans or locked-away features, simply all-inclusive service desk software.
For teams and companies who need to manage workflows and deliver effectively.
per agent, per month, billed annually. excluding tax.
Available On-Premise or Hosted
On-premise gives you full control over your setup and systems, however you will have the additional complexity of hosting yourselves. Hosted means you won’t have to spend time and money maintenance and you can scale up or down with ease.
Looking for Concurrent Licensing?
Halo Service Desk is available with concurrent licensing, also known as a floating user pricing model, simply contact us below and we can provide a personalised quote in place of standard pricing that meets your requirements.
Frequently Asked Questions
What features are included?
All features in Halo Service Desk are included for the same subscription price. You can find more information by going to our Features Page.
Although Halo Service Desk includes all features, there are 4 addons, which have an additional cost associated – asset discovery, remote control, live chat and self-service password reset.
Do we have to pay extra for assets?
Unlike many of our competitors, you don’t have to pay any extra for assets. Unlimited assets are included in the same monthly price.
Is there a cost per end user?
There is no cost for end users. You can support unlimited end users in Halo Service Desk without any additional cost
Do you offer a non-profit discount?
Yes, there is 15% discount for all charities, educational institutions and non-profit organisations.
Are integrations included in the price?
All our integrations are again included within the same subscription price. To find out more about the other systems that we integrate with, take a look at our Integrations Page
Can we request a demonstration of your software?
Absolutely, we offer either remote demos of the software or we can come on site and show you Halo Service Desk. To request a demo, go to our Demo Page
Do you offer professional services?
A big part of Halo Service Desk is the level of service that you receive alongside the software. We offer implementation packages, which involve a Halo Service Desk consultant coming on site and getting you up and running with the new solution. Halo Service Desk is intuitive to configure, so the implementation will normally only take around a week.
Do you offer scalable prices for larger service desks?
We offer flexible pricing for larger service desks and also an Enterprise model, which includes unlimited licences. Get in touch and talk to one of our sales team about your project.
Do you offer long term contracts?
We offer long term contracts as well as the monthly subscriptions. Just get in touch, to discuss your requirements and we will build you a price.
What support do you offer during the trial?
We offer free configuration sessions to help you get up and running with Halo Service Desk and make the most of your trial. These sessions can be scheduled in at any time and can include the configuration of any of the functionality in Halo Service Desk.
Try Halo Service Desk free for 30 days.
Immediate Access. No Credit Card Required.