Halo Service Desk Roadmap
Find out about all the exciting, up and coming developments in Halo Service Desk
In Progress
Giacom Integration
Pull License/Subscription useage data for automation of billing
CSP and Office 365 automation
Approval processes to automatically create users/assign licenses and update license amounts in Office365 via Azure/CSP/Pax8 and other vendors APIs
Tech Data Integration
Sync Billing Data - Live product lookups - Update Services/Subscriptions from Halo
Project Management - Child Tasks on the Portal
Project management enhancement for sharing project tasks/status on the self service portal in Kanban and table view.
ServiceNow Integration
Integration with ServiceNow
Oracle Integration
Integration with Oracle
Software Licensing Enhancements
Enhancements to the software licensing module to provide alignment options with AD groups.
WorkDay Integration
Integration with Workday
Monday.com Integration
Integration with Monday.com
Transfer of Configuration Between Development and Production Environments
Enhancements to improve the ease of transferring configuration between development and production environments.
SaaS Management
Management of SaaS accounts and usage
Stock Control Enhancements
Stock control enhancements to improve ease of use and integration with the service catalogue.
Up Next
Etilize integration
Pull products and product information from Etilize with live lookup
AI-powered Alert Management
Enhancements to the alert management module to provide AI-powered alert consolidation.
